AI Support Automation for Every Business
Whether you’re a solo founder, growing mid-market company, or global enterprise, CX-Catalyst scales to match your needs.
Scale Support Without Scaling Costs
For organizations with complex products, global customers, and high support volumes. CX-Catalyst Enterprise delivers the security, integrations, and customization large teams need.
Built For
- 500+ employees
- 2,000+ monthly support tickets
- Multiple products or business units
- Global customer base across time zones
- Strict security and compliance requirements
Enterprise Features
- SSO/SAML Integration – Connect to your identity provider
- Jira Integration – Auto-create tickets with full context
- Custom API Access – Build custom integrations
- Dedicated Support – Named account manager
- Advanced Analytics – Custom dashboards and reports
- Multi-team Routing – Route by product, region, or tier
- Audit Logging – Complete compliance trail
- Custom Training – Onboarding for your team
Typical Enterprise Results
Annual Savings
Auto-Resolution
Avg Response
Team Reduction
“We reduced our support team from 25 to 8 agents while improving customer satisfaction from 72% to 94%.”
— Director of Support Operations, Enterprise SaaS Company
Grow Without Growing Your Support Team
For scaling companies that need enterprise-level support quality without enterprise-level costs. Handle 3x the volume with the same team.
Built For
- 50-500 employees
- 500-5,000 monthly support tickets
- Growing customer base
- Seasonal volume spikes
- Teams of 3-15 support agents
SMB Features
- Slack Integration – Review responses in your workflow
- Confluence Sync – Connect your knowledge base
- Webhook Support – Integrate with your stack
- Email Integration – Gmail and SMTP support
- Team Dashboard – Real-time performance metrics
- Custom Categories – Match your support taxonomy
- Priority Support – Fast response from our team
- Quarterly Reviews – Optimization recommendations
Typical SMB Results
Annual Savings
Auto-Resolution
Avg Response
Volume Capacity
“Last Black Friday we processed 3x our normal order volume. Our two support specialists actually took Thanksgiving off.”
— Head of Customer Experience, E-Commerce Company
Get Your Time Back
For founders, solopreneurs, and small teams drowning in customer inquiries. Stop spending half your day answering the same questions and get back to growing your business.
Built For
- 1-50 employees
- 100-1,000 monthly inquiries
- Founder-led customer support
- Limited or no dedicated support staff
- Need to focus on core business
Small Business Features
- Email Integration – Connect your support inbox
- Knowledge Base – Upload FAQs and docs
- Confluence Sync – If you already use it
- Response Templates – Customize AI voice
- Simple Dashboard – See what’s happening
- Mobile Alerts – Know when you’re needed
- Quick Setup – Live in under an hour
- Self-Service Docs – Easy to manage yourself
Typical Small Business Results
Weekly Saved
Auto-Resolution
Coverage
ROI
“My family noticed the difference immediately. I’m present at dinner again instead of sneaking glances at my phone.”
— Founder, Professional Services Firm
Not Sure Which Solution Is Right?
Every business is different. Try our interactive demo to see CX-Catalyst in action, or talk to our team for personalized recommendations.
Try Interactive Demo Talk to SalesReady to Transform Your Support?
Join companies of all sizes who have automated 85%+ of their support with CX-Catalyst.